Return & Refund Policy

At Ignivar, each product is thoughtfully selected and carefully prepared to ensure quality and customer satisfaction.

All sales are final. We do not accept returns, exchanges, or cancellations, and all purchases are non-refundable.

 

If your order arrives damaged, incorrect, or if you experience an issue with your purchase, please contact us within 7 days of delivery so we can review your situation. While refunds and replacements are not guaranteed, we are committed to working with you to determine whether a reasonable accommodation can be made.

To request assistance, please email us at ignivar.align@gmail.com and include:

• Your order number
• A description of the issue
• Photos of the product (if applicable)

Each request is reviewed on a case-by-case basis. Any refund, replacement, store credit, or other resolution is offered solely at Ignivar's discretion.

Because our products include natural crystals, slight variations in color, size, shape, and inclusions are expected and are not considered defects. These natural characteristics make each piece unique.

Thank you for supporting Ignivar. We appreciate your understanding and the opportunity to provide you with thoughtfully curated products.